Volunteer Management Qualifications and Courses

A range of accredited volunteer management courses, and also some 1-day/half day sessions. Also, practical delivery (consultancy services), and personal development in managing volunteers and volunteering programmes (coaching services).

Accredited Volunteer Management Qualifications

Accredited by the Institute of Leadership and Management (ILM) or CMI.

Managing Volunteers for Line Managers

This programme supports line managers in an organisation, where a part, but not all, of their work is managing volunteers. We offer three versions of this course to suit different organisations and individuals.

ILM Level 3 Award in the Management of Volunteers

This ILM accredited course is a Vocationally Related Qualification (VRQ) for those with responsibility for co-ordinating the contribution volunteers on a day-to-day basis.

CMI Level 5 Certificate in Management and Leadership

Tailored to Volunteer Management, this CMI accredited programme is for those responsible for managing volunteering programmes within their organisation.

Team Leader/Supervisor Level 3 Apprenticeship

Tailored to Volunteer Management, this Level 3 Apprenticeship is delivered in partnership with BPP University, and is for those responsible for day to day management of their volunteering teams.

Volunteer Management Courses

Developing Volunteering Projects

This is available as an ‘in-house’ training option, suitable for all those involved in leading on volunteering projects, including line managers, supervisors and team leaders who wish to develop good practice.

Leading in a Volunteering Environment (LiVE)

The LiVE programme is an ‘in-house’ training option, designed to both support those new to leading volunteers and to provide the opportunity for structured reflection for those who have been responsible for leading volunteers for some time.

Inclusive Volunteering

This is an ‘in-house’ training option, designed for those within an organisation who are responsible for the volunteer management function, with a remit to develop the diversity of volunteers that support the work of their organisation.


Personal coaching in managing volunteers/volunteering programmes, by ICF accredited coach.


Tailored support for managing volunteers in your organisation. Provided by experienced and qualified consultants.

One-day/Half-day Workshops

A range of in-house volunteer management workshops that can be tailored to your organisation’s needs.